City Hall provides administrative services for all City Departments.  It also houses the Monroe City License Office which processes vehicle and drivers’ licenses.  City Hall bills and collects City licenses and utility bills and maintains all City accounting and financial records.  City Hall’s hours are 8:00 am to 5:00 pm, Monday through Friday, excluding holidays.  The main telephone number for City Hall is (573) 735-4585.  Employees working at City Hall are Danette Henderson, City Clerk – extension 252; Alex Seibert, Administrative Assistant – extension 258; Julie Powell, Manager Monroe City License Office – extension 255; Jennifer Adams, Administrative Assistant – extension 253.

Please click on the links below for more information on the City’s Administration Department:

Frequently Asked Questions

When and where does the Board of Aldermen meet?

The Board of Aldermen meets on the first and third Thursdays of every month at 6:00 P.M. in the Council Chambers, City Hall, 109 Second Street. If the first meeting night of the month falls on the 1st or 2nd day, the meetings for that month are held on the 2nd and 4th Thursdays.  The Board may also change a meeting date at a prior meeting due to scheduling conflicts.


Who is my Alderman?

  • Ward I (east): Jason Osbourne and Robin Simpson
  • Ward II (middle):Adrian Saunders and Mike Schneider
  • Ward III (west):Loree Quinn and Greg Smith


How do I know what ward I am in?

Contact City Hall (573) 735-4585


May I speak at Board of Aldermen meetings and public hearings?

Board of Aldermen meetings are open to the public.


How do I get authorization to collect money at various locations in the City for my not for profit organization?

Ask the Board of Aldermen for the desired permission during the open forum at a Board of Aldermen meeting.


What are the telephone number for the swimming pool, license office, post office?

  • Swimming Pool: (573)735-4471
  • License Office: (573) 735-4585 option 3
  • Post Office: (573) 735-4757
  • Corps of Engineers: (573) 735-4097


What organizations can help me with my delinquent utility bills?

For families that meet their income guidelines, these organizations may be of assistance:

  • Family Services – (660)327-4185
  • NECAC – (660)327-4110
  • Ministerial Alliance – Paul Washington, Promiseland Church Minister, (573) 822-8604


When are utility bills due?

Utility bills are usually mailed out on the last business day of the month. The bills are due by the 20th of the following month. If the 20th falls on a weekend or holiday, the due date is extended until the next City business date.


What can I do if I cannot pay my bill by the due date?

If you do not pay your bill by the 20th of the month, a 5% penalty is assessed.


What do I do if my utility bill is not correct?

If you feel that your utility bill is not correct, contact City Hall immediately at (573) 735-4585. The City will review your bill, re-read your meters if necessary and if the bill is wrong, a revised bill will be sent to you.

What do I do if my property tax bill is not correct?

If you disagree with the assessed valuation or the number of vehicles on your personal property tax bill, you must contact the appropriate county assessor:

  • Monroe County – (660)327-5607
  • Marion County – (573)248-1514
  • Ralls County – (573)985-5671